Terms & Conditions

Scope of Application The following General Terms and Conditions govern the contractual relationship between participants of seminars and courses (hereinafter referred to as “training”) and Double Tree UG (limited liability). Deviating general terms and conditions of the participant are not valid.

Registration / Conclusion of Contract Your registration can be submitted via the internet at SkillDay.com and our other websites, in writing by mail, or by email to us.

Services The participation fee is per person and training date plus statutory value-added tax. It includes participation in the seminar, extensive training documents, and a certificate upon request.

Payment Terms The participation fee plus statutory value-added tax is due upon receipt of the invoice. Payments are accepted exclusively by bank transfer. Partial participation in the training does not entitle the participant to reduce the participation fee.

Prevention / Illness on the Seminar Date If you are unable to attend on the day of the training, you can reschedule to another seminar date within 12 months or nominate a substitute participant. This rescheduling is possible via email.

Cancellations / Postponements of Trainings If the training cannot be conducted due to force majeure, the prevention of a speaker (e.g., sudden illness of the speaker), disturbances at the training location, or due to insufficient participant numbers, the participants will be informed immediately. The cancellation due to insufficient participant numbers will be made no later than 1 week before the training. The minimum number of participants for online seminars is 3; for onsite seminars, it is 5.

If in-house training is canceled by the commissioning company within 4 weeks before the agreed training date, Double Tree UG reserves the right to charge the canceling company 50% of the agreed seminar fee as a cancellation fee.

Claims for reimbursement of travel and accommodation costs, as well as lost work, are excluded unless such costs arise due to gross negligence or intentional behavior on the part of Double Tree UG.

Right to Make Changes Double Tree UG reserves the right, in exceptional cases, to replace announced speakers with others and to make necessary changes to the training program (content, methodological, and organizational changes) while maintaining the overall character of the training.

The documents provided as part of the training are created to the best of our knowledge. Liability and warranty for the correctness, timeliness, completeness, and quality of the content are excluded.

Cancellation Policy and Right of Withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must inform us by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired. The withdrawal should be addressed to: Double Tree UG (limited liability), Grotenkamp 19, 22607 Hamburg, info@skillday.de

Effects of Withdrawal If you withdraw from this contract, we are obliged to repay all payments we have received from you immediately and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract.

General The customer and participant agree to the processing of their data as far as it is within the scope of the purpose of the legal relationship.

Copyright The seminar documents provided during the training are protected by copyright and may not be reproduced, translated, reprinted, electronically processed, distributed, or published – even in part – without the express written consent of Double Tree UG and the respective speakers.

Liability The trainings are prepared and conducted by Double Tree UG and its speakers with the utmost care. However, Double Tree UG assumes no liability for the accuracy, timeliness, and completeness of the seminar materials and course contents.

Double Tree UG is not liable for losses or damage to items brought to training, unless the loss or damage of these items is due to gross negligence or intentional behavior of Double Tree UG.

Applicable Law / Jurisdiction The contract is exclusively subject to German law. The place of jurisdiction for all legal disputes arising from the contractual relationship is Hamburg.