5 Whys technique

by jsteinz | Presentation, Productivity

The 5 Whys Technique: How Asking “Why?” Five Times Can Reveal the Root of Any Problem In the world of problem-solving and data analysis, there’s a deceptively simple method that delivers powerful insights: the 5 Whys technique. Whether you’re tackling sales...

Data Analysis Process and Checklist

by jsteinz | Presentation

Data Analysis Process and Checklist From Numbers to Narrative: A Step-by-Step Guide to Insights and Key Messages   We’ve all been there: your boss asks you to present the numbers from your business. You open a spreadsheet or dashboard, start slicing and dicing...

What are OKRs

by jsteinz | OKRs

What are OKRs? A brief introduction to Objectives & Key Results OKRs are both a tool and a mindset that help teams stay focused on their most important goals. First developed in the early 1970s by Intel co-founder Andy Grove, the method has since been adopted by...

How to create great Live Online Learning Sessions

by jsteinz | Presentation

How to create great Live Online Learning Sessions Best Practices from our experience How to Create Engaging Live Online Training Sessions Designing effective live online training requires more than simply transferring in-person content to a video call. When planned...

Skillsletter: Understand. Motivate. Facilitate.

by jsteinz | Skillsletter

🔍 Understand your customers better – with feelings.Forget personas and demographics for a moment. What if you tried to understand what your customers feel?This fantastic article introduces a simple yet powerful model: the Feelings Wheel. Whether you’re designing...