π Understand your customers better β with feelings.
Forget personas and demographics for a moment. What if you tried to understand what your customers feel?
This fantastic article introduces a simple yet powerful model: the Feelings Wheel. Whether you’re designing products or leading teams, it helps you tap into the emotional layer of decision-making.
π Read the article
π₯ Motivation β how to use whatβs already there
You canβt force people to care. But you can discover what drives them and build from there.
This short read explains how to leverage existing motivationβat work, in sales, or in change initiatives.
π Explore the insight
π¨ Present like a pro
Want to create visuals that people actually remember?
This YouTube video shows how to design a high-impact presentation using simple tools and storytelling. Ideal if you’re tired of bullet points and clip art.
π Watch the video
π Upcoming Facilitation Training Dates
Want to level up your workshops and meetings?
Join our next facilitation training and learn to guide groups with more confidence, clarity, and creativity.
π Check the training calendar
π¬ Liked this Skillsletter? Share it with a colleague or leave a comment. Letβs grow smarter, together.